Surya898 takes the privacy and data security of every Malaysian player seriously. This page clearly explains how we collect, use, store and protect your information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
Key Summary: surya898 does not sell, rent, or disclose your personal data to third parties for marketing purposes without your consent. All data is processed in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). By using the surya898 platform, you agree to this Privacy Policy.
This Privacy Policy is published by surya898 ("we", "our platform" or "surya898") and applies to all users who access or use the surya898 platform via surya898.biz and all related sub-domains and applications.
We understand that entrusting us with your personal information is a significant decision. surya898 is therefore committed to handling that data with full responsibility, transparency, and security. This Privacy Policy explains in detail:
This policy covers all your interactions with surya898 — from account registration and deposits via Touch 'n Go eWallet, GrabPay, DuitNow, or FPX, to gaming activities such as slots, live baccarat, and e-sports, through to your communications with our customer support team.
Surya898 collects various types of personal information depending on your activity on the platform. The table below outlines the categories of data we collect:
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Identity Data | Full name, MyKad number, date of birth, gender | Identity verification (KYC), fraud prevention |
| Contact Data | Malaysian phone number, email address, state | Account communications, transaction notifications |
| Financial Data | Bank account number, bank name, e-wallet account | Processing deposits and withdrawals in RM |
| Technical Data | IP address, device type, browser, operating system | Account security, prevention of unauthorised access |
| Activity Data | Game history, betting records, bonus usage | Auditing, dispute resolution, platform improvement |
| Communication Data | Live chat logs, emails with customer support | Improving customer service quality |
Data Minimisation Principle: surya898 only collects data that is strictly necessary for the stated purposes. We do not collect sensitive information unrelated to platform operations, such as religious beliefs or political affiliations.
Surya898 collects personal data through several key channels:
Surya898 uses the personal data collected for the following purposes, all of which are based on valid legal grounds under Malaysia's PDPA:
Marketing: surya898 will only send you marketing communications if you have given explicit consent. You may withdraw this consent at any time through the notification settings in your account or by contacting us directly.
Surya898 implements a comprehensive range of technical and administrative security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction:
All communications between your browser and surya898's servers are encrypted using 256-bit SSL (Secure Socket Layer) — the same standard used by leading Malaysian banks such as Maybank and CIMB.
Access to players' personal data within surya898's internal systems is granted only to staff who genuinely require it, based on the principle of least privilege.
Surya898 accounts support two-factor authentication (2FA) via SMS OTP to your Malaysian phone number. We encourage all players to enable this additional security feature.
The surya898 system is monitored around the clock, 24 hours a day, to detect any suspicious activity, unauthorised access attempts, or security anomalies that require immediate action.
Surya898 player data is securely backed up at data centres protected by strict physical controls. Backups are performed on a regular basis to ensure data recovery in the event of an emergency.
Breach Notification: If surya898 detects any security breach that may affect your personal data, we will notify you within a reasonable timeframe in accordance with applicable legal requirements.
Surya898 does not sell, rent, or trade player personal data to third parties for marketing or commercial purposes. However, there are limited situations where we may need to share data to enable the platform to function properly:
International Transfers: Where any of our service providers are based outside Malaysia, surya898 ensures that such data transfers are protected by safeguards equivalent to or exceeding the requirements of Malaysia's PDPA.
Surya898 uses cookies and similar tracking technologies to enhance your experience on the platform and ensure that essential functions operate correctly. The following are the types of cookies we use:
You can manage cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of the surya898 platform and your gaming experience.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding the personal data surya898 holds about you:
You have the right to request a copy of the personal data surya898 holds about you at any time.
You have the right to request the correction of any inaccurate or incomplete personal data held in surya898's records.
Under certain circumstances, you may request the deletion of your personal data, subject to legal record-keeping requirements.
You have the right to object to the processing of your personal data for direct marketing purposes at any time, with no penalty.
You may request a copy of your personal data in a structured, machine-readable format.
You may withdraw your consent to data processing at any time, though this may affect your access to certain services.
How to Submit a Request: To exercise any of the rights above, please contact the surya898 Data Privacy Officer by email at privacy@surya898.biz or via the platform's live chat. surya898 will process your request within 30 working days.
Surya898 retains your personal data for as long as necessary for the stated purposes, or as required under applicable Malaysian law. The following are general data retention guidelines:
Once the retention period expires, personal data will be securely deleted or anonymised so it can no longer be linked to any individual.
The surya898 platform strictly for individuals aged 18 and above. surya898 does not intentionally collect or process personal data from children or individuals under the age of 18.
All players are required to verify their age upon registration. Should surya898 discover that personal data of a minor has been collected inadvertently, we will take immediate steps to delete that information and close the account in question.
Parent / Guardian Report: If you believe your underage child has registered for or used the surya898 platform, please contact us immediately at support@surya898.biz and we will respond within 24 hours.
Surya898 reserves the right to amend or update this Privacy Policy from time to time to reflect changes in our practices, new technologies, Malaysian legal requirements, or other legitimate operational reasons.
When we make material changes to this Privacy Policy, we will:
You are encouraged to review this Privacy Policy periodically. Continued use of the surya898 platform following any posted changes will be considered your acceptance of the updated policy.
For any enquiries, concerns, or requests regarding this Privacy Policy or your personal data at surya898, please contact our Data Privacy Officer through the following channels:
Surya898 is committed to processing all privacy-related enquiries within 30 working days from the date of receipt. If your enquiry is urgent, please include "URGENT PRIVACY" in your email subject line or at the start of your live chat message for immediate attention.
Right to Complain: If you are not satisfied with surya898's response to your privacy enquiry, you have the right to lodge a complaint with the Malaysian Ministry of Communications and Multimedia or the relevant Personal Data Protection Commissioner of Malaysia.
All data transmitted between your device and surya898's servers is encrypted with SSL 256-bit — the same encryption technology used by Maybank2u and CIMB Clicks to protect online banking transactions.
Surya898 fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA). All data collection, storage, and usage is carried out in accordance with the established Malaysian legal framework.
Surya898 has never sold, and will never sell, rent, or trade your personal data to third-party advertisers or marketing companies. Your data is used solely for platform operations.
Surya898 players have the full right to access, correct, download, or request deletion of their personal data at any time. Requests are processed within 30 working days.
Surya898 only collects data that is strictly necessary to operate the platform. We do not request irrelevant information and do not retain data for longer than required by law.
You can stop receiving surya898 marketing communications at any time with a single click in your account settings — no need to contact customer support or fill in any cumbersome forms.
Surya898 ensures that all your personal information is protected with industry-leading technology and managed in full compliance with Malaysian law. Register now and enjoy a safe, secure and fair gaming experience alongside more than 500,000 Malaysian players who already trust surya898.